Returns without the return form, TUWA Pro®️ Return Authorization Number (TPRA#) or items that are returned damaged because of improper/careless shipping or packing will be rejected. Items must be returned in new and unused condition in their original packaging and include the return form. We will also provide you with a return address and packaging instructions for the return. If you return your item without the TUWA PRO®️ Return Authorization Number (TPRA#), your refund or exchange will NOT be processed. If you purchased from an authorized seller of our product please contact them for your return or exchange.Īll merchandise being returned to TUWA PRO®️ must be pre-approved by TUWA PRO®️ you must contact us so we may provide you with a TUWA PRO®️ Return Authorization Number (TPRA#) All returns must include the TUWA PRO®️ Return Authorization Number (TPRA#) on the package or your returned package might be rejected by our return center.Ĭustomers are responsible for all return shipping costs and exchanges, shipping insurance not attributed to warranted defects or mis-shipment on the part of TUWA Pro®️. Product must be purchased from TUWA Pro®️. You may return your item for a refund or exchange within 15 days of the delivery date. The installation process completes with light mechanical skills and basic hand tools. If your truck has the in-bed rail system please let us know and we will provide the necessary mounting hardware as well. The Shiprock Collection comes with all the necessary mounting hardware for a no-drill installation. Rated with a 800 pound static load capacity. Designed using carbon steel and black powder coating finish paint to provide extreme protection and resistance, this model offers ultimate strength to handle your heaviest gear loads. The Shiprock Collection fits over your truck bed and enhances your truck’s exterior with a distinctively aggressive appeal.īuilt To Last. These configurations maximizes your truck’s hauling capacity and provides multiple tie-down options for securing and carrying various cargo items.ĭesigned For Adventurers. Tomorrow I’ll contact ramcares and find out if it’s the corporate philosophy that has eroded now that they are on top.or if it’s just this dealership.Discover the wild, enjoy the adventure! TUWA Pro introduces an innovative rock-solid Shiprock Bed Rack System Collection for your pickup truck. Im not even going to wait for them to try to concoct yet another excuse. VERY sadly, I lost the sales rep that I had so much faith in, and something has seriously deteriorated in the ethics of this dealership. I’ve bought several trucks from them and sent hundreds of referrals to them and sung their praises on this forum many times. Everything from making up fictitious policies to claiming that bonus cash isn’t applicable.all with very basic documentation proving them wrong over and over and over. Ive lost track of the number of things that they have been caught misrepresenting on this deal. He said he’d let me know what he finds out tomorrow. I explained that I live 100 miles from the dealership and that it would be a 200 mile trip for me to come back. This was at 8:05 and the dealership closes at 8:30.but no one was around who could give any answers. He said that his manage had already left and so had he. Should I come back to the dealership to get my divider once y’all find it?” I replied, my Monroe you sticker says that I paid for the “bed utility group”. So, I pick the truck up today and when I ask the sales rep: “Where is the divider that should be in the cargo management group.” He answered that it is no longer included with the cargo management is now part of the “bed utility group”. I special ordered it on October 19th taking GREAT CARE to order all the ram box Bella and whistles because my last two rams had the ram boxes and I loooooooove them. Picked up my 2021 2500 Laramie, mega cab 4 hours ago.
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